Shipping Policy

The team will fold tailoring along stable lines and shield formal accessories from pressure. That handling reflects blazers, trousers, waistcoats and formal accessories; a multi-item client commission can be divided when unlike tailored articles should not travel together.

Plan for the 1–3-business-day preparation stage first and the 10–20-business-day carrier stage second. They are consecutive windows, not two estimates running at the same time.

Enter a complete deliverable address and correct postal code. A correction sent after client desk lapels, structured shoulders and pressed trouser lines has started cannot be guaranteed.

FOURNAL sets aside 1–3 business days after accepting an client commission to client desk lapels, structured shoulders and pressed trouser lines. This preparation period finishes before carrier transit begins; weekends, public holidays, account settlement review and unresolved address questions can move the handover date.

The checkout total on fournal.com includes applicable taxes and import duties. If dispatch carries a separate charge, that line is shown before account settlement authorisation rather than being hidden inside a tailored article price.

Only destinations and dispatch services shown during the current FOURNAL checkout are available.

A tracking number is sent when the carrier makes it available and may need time for its first scan. Split parcels can produce separate numbers and dispatch dates.

Send [email protected] the client commission number and current tracking status. For damage, retain every layer of packaging; evidence linked to this catalogue may include event timing, tailoring proportions and images documenting garment condition.

After the parcel leaves the atelier memorandum, the carrier estimate is 10–20 business days. That window describes travel rather than preparation, and remote service, weather, customs review or a failed dispatch attempt can extend it.