Contact Us
Contact [email protected] and identify fournal.com. For a tailored article question, include the event date when relevant, the tailored article names and the proportions being matched; for an client commission question, use the checkout email and client commission number.
Do not send a full card number, security code, banking password or authentication code. FOURNAL may verify the checkout email and limited client commission details before discussing a purchase.
Client desk can clarify jacket structure, trouser rise, cloth composition and matching separates when the relevant listing contains enough client record. It cannot diagnose a personal need or create a guarantee that the tailored article page does not state.
Say whether the issue concerns account settlement, preparation, tracking, dispatch, condition or a garment review. Keep the conversation in one email thread so its chronology remains visible.
Website: fournal.com. Email: [email protected]. These are the public brand and contact references used for catalogue, client commission and policy client desk.
An address edit or cancellation is only effective after confirmation. Once the team begins to client desk lapels, structured shoulders and pressed trouser lines, a requested change may no longer be possible.
Relevant evidence may include event timing, tailoring proportions and images documenting garment condition. Show the affected tailored article, packaging and label without adding unrelated identity or account settlement client record.
