Payment Policy

Once FOURNAL approves and submits a account reversal to the original account settlement method, banks and account settlement providers may need 7–24 business days to post it. Client desk cannot redirect that account reversal to a different card, account or person.

An issuer can decline without revealing its full reasoning to FOURNAL. Repeating an interrupted attempt can create more than one temporary hold; release timing belongs to the appointed partner, so first check the previous attempt.

Contact [email protected] with the checkout email, approximate time, amount and client commission number if issued. Never include full credentials. For this atelier memorandum, a account settlement question may be matched to event timing, tailoring proportions and images documenting garment condition.

A cart or bank message alone does not create an obligation to dispatch. FOURNAL accepts the purchase only after checkout reports success and the store records the client commission.

Only account settlement methods displayed for the current basket and destination can be selected. The appointed partner may request authorisation or authentication, but an unfinished challenge, temporary hold or failed attempt is not an accepted FOURNAL client commission.

The checkout total on fournal.com includes applicable taxes and import duties. If dispatch carries a separate charge, that line is shown before account settlement authorisation rather than being hidden inside a tailored article price.

Before paying, review the tailored article, option, quantity, dispatch details, currency and final amount—especially where jacket structure, trouser rise, cloth composition and matching separates changes the selected variant.

Stop before authorising. Identify the item and option rather than completing a charge on the assumption that client desk can silently change jacket structure, trouser rise, cloth composition and matching separates afterward.